By chatting and providing personal info, you understand and agree to our Terms of Service and Privacy Policy.
We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
Consumer Electronics
Explore All Categories
Home
Contact us
Login
Home
Contact us
Login
Found 1 result(s) for your search
Technician's Assistant chat
Customer: I have Facebook on a new iPad but it won’t let me sign in. Just in case, I got on Facebook on my phone, changed password, restarted iPad and still can’t log on!
Technician's Assistant: I understand you're having trouble signing into Facebook on your new iPad. To help the Apple Technician assist you better, can you please let me know if you're receiving any error messages or notifications when you try to sign in?
Customer: no, it just says try again or asks if I forgot password.
Technician's Assistant: Have you tried deleting and reinstalling the Facebook app on your iPad?
Customer: Not yet.
Technician's Assistant: Is there anything else the Apple Expert should know before I connect you? Rest assured that they'll be able to help you.
Customer: No. I just do not want to lose my old FB acct.
Answered by Danny S in 2 mins 1 year ago
Expert
4,196 satisfied customers
Specialities include: Camera and Video, Consumer Electronics, Digital Cameras, Electronic Musical Instruments, Home Theater-Stereo, Recorders and Players, TV
Read more
Welcome to Just Answer; my name is***** am a certified electronics expert and I am here to help you today!
Customer
Thanks
Please wait, looking into this.
I understand how frustrating it can be when you're unable to log into Facebook on a new device. Here are some steps you can follow to troubleshoot the issue on your iPad:1. Update the Facebook App: Ensure that you have the latest version of the Facebook app installed. If not, update it via the App Store.
2. Reinstall the App: Sometimes, deleting and then reinstalling the app can resolve login issues. Try removing the Facebook app from your iPad and then download it again from the App Store.
3. Check Network Connection: Verify that your iPad has a stable internet connection. Try using a different Wi-Fi network or cellular data to see if it's a network-related issue..
4. Restart Your iPad: You've already restarted your iPad, but it's worth doing it again after updating or reinstalling the app.
Customer
I will try that and see if it works
Discover more answers
I bought a new iPad. Excel won’t let me sign into my account. I am still signed in on my computer. It is just asking me
I was loading new iPad and it froze on sign me in with you iCloud and won’t go any furhere. Wifi, Brand new. Just went
I signed up and paid $19.99 via Facebook on my iPad. However when I go into my smart tv it’s asking me to subscribe
Customer
Are you still there?
Sure, let me know if you need further assistance.
Customer
I did everything you suggested, but I still cannot sign in.
Customer
No problem on my phone on which I stay signed in.
If the app still doesn't work, try logging into Facebook using a web browser like Safari or Chrome on your iPad.
Customer
Ok, I will try that. If that doesn’t’t work, I might have to make a trip to the Apple Store.
Sure.
I hope I’ve provided the information you were seeking. If you need more help, please let me know so l can continue to assist you.
Customer
I still cannot sign in on Facebook butt have given up for now. I will try delete and install again and if it still doesn’t work, I will go to the Apple Store and see if they have any ideas or just forget it altogether. Thanks for your help.
Read less
Likes
Back
Danny S
4,196
satisfied customers
Technician
Danny S
Technician
4,196 satisfied customers
Ask your question here
5 Electronics Technicians are online right now.
1
1
Show
Maximize
iPad Facebook Login Issues: Troubleshooting Sign-In Problems
iPad users often face Facebook login failures and repeated password prompts despite correct credentials.
If Facebook won’t let you sign in on your iPad, first ensure the app is updated via the App Store. Clear the app cache by deleting and reinstalling Facebook. Check your internet connection and date/time settings, as incorrect settings can cause login errors. Restart the device after password changes. If issues persist, try logging in through a web browser to isolate app-specific problems. Regularly updating iOS and apps helps maintain compatibility and security.
Disclaimer:
This information is AI-generated and intended for informational purposes only. For accurate diagnostics and repairs, please speak to an expert at JustAnswer before taking any action.
Have a question? Ask now
Related Customer Questions
Getting Started Is Easy
Ask for help, 24/7
Ask for help, 24/7
Members enjoy round-the-clock access to 12,000+ verified Experts, including doctors, lawyers, tech support, mechanics, vets, home repair pros, more.
Expert will respond in minutes
Expert will respond in minutes
After you reach out, we match you with an Expert who specializes in your situation. Talk, text, chat, whichever you prefer.
Save time & money
Save time & money
No scheduling hassles, missing time from work, or expensive consults.
A JustAnswer membership can save you significant time and money each month.
Sarahesq and 87 other electronics specialists specialists are ready to help you.
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
What Our Users Say
Here's what our customers are saying about us
I had no idea this service existed! I needed an appraisal for a mid-century vase. I had my answer within 5-10 minutes! Not only did I get the appraisal amount, but the appraiser included information about the artist and the piece. Thank you, LadyTanya, for responding so quickly!
— Kerri, USA
“I had a resolution within 15 minutes”
— Erin, JustAnswer customer
Here's what our customers are saying about us
I have asked several questions to different professionals. I have received well-explained, supported answers. I am very pleased with this resource and it is well worth the membership!
— Allison, USA
Here's what our customers are saying about us
I have been using various online services for a past 20 years, and I can't say that I had better experience ever before than I had with JustAnswer. Amazingly fast, detailed and knowledgeable answers solved all of questions I had, and some questions I didn't even know I had.
— Danny, USA
Here's what our customers are saying about us
I had no idea this service existed! I needed an appraisal for a mid-century vase. I had my answer within 5-10 minutes! Not only did I get the appraisal amount, but the appraiser included information about the artist and the piece. Thank you, LadyTanya, for responding so quickly!
— Kerri, USA
“I had a resolution within 15 minutes”
— Erin, JustAnswer customer
Here's what our customers are saying about us
I have asked several questions to different professionals. I have received well-explained, supported answers. I am very pleased with this resource and it is well worth the membership!
— Allison, USA
Here's what our customers are saying about us
I have been using various online services for a past 20 years, and I can't say that I had better experience ever before than I had with JustAnswer. Amazingly fast, detailed and knowledgeable answers solved all of questions I had, and some questions I didn't even know I had.
— Danny, USA
Here's what our customers are saying about us
I had no idea this service existed! I needed an appraisal for a mid-century vase. I had my answer within 5-10 minutes! Not only did I get the appraisal amount, but the appraiser included information about the artist and the piece. Thank you, LadyTanya, for responding so quickly!
— Kerri, USA
Why Millions Trust JustAnswer
12,000+ verified Experts
Multi-Step Expert Quality Process, including license verification and peer reviews.
Every question saves money
Join over 10 million members who save money versus in-person appointments.
Service that’s tailored to you
Discuss your individual situation with an Expert who specializes in your topic, 24/7.
Save valuable time at home
Connect from any device. No driving across town or wasted time in the waiting room.
12,000+ verified Experts
All Experts must pass a rigorous Multi-Step Expert Quality Process, including license verification and peer reviews.
Every question saves you money
Join over 10 million members who save money versus in-person appointments.
Service that’s tailored to you
Discuss your individual situation with an Expert who specializes in your topic, 24/7.
Save valuable time at home
Connect from any device. No driving across town or wasted time in the waiting room.
Highly rated, verified Experts
We pride ourselves in our multi-step verification process including license and credential checks. Vetted by us and rated by customers, like you.
Free expert tips & articles
How to stay warm and save money
By Robyn
Winterizing your home the right way
By Carolyn Hauck
Will winterizing lower my heating bills?
By Jessica Klimczak
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Web sites like justanswer.com/legal ...leave nothing to chance.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
